August 05, 2007

280 Group gives me a 360 lift

As I am scratching my head thinking about how to map our company's product, I came across an incredible online product marketing consulting group: http://www.280group.com/productmanagementtemplates.htm. The site provides you with extremely useful "FREE" marketing templates and white papers...now I can finally go straight to thinking and mapping rather than getting blocked by formatting and fear of missing the pieces...

After getting hooked by the site, I finally realize why. As a consumer, I didn't feel cheated. I spent time on the site b/c it gave me something useful and relevant. It was not intrusive and finally when I was asked to sign up to its newsletter..I gladly did.

This is a purple cow in Seth's (www.sethgodin.com) word...with of course free stuff inside! Highly recommended for future marketers to be!

August 01, 2007

Life Mixer: BI + Travel + Blogging?

At this particular moment, I am enjoying the view of the rocky mountain on the plane as I am writing to you. I couldn’t tell the division between the clouds and the mountains, our plane goes in and out of the clouds; it is just so gorgeous…

On Traveling

For the month of August, I will have 3 business trips. 2 of them are related to Bus Dev. 1 of them is related to a training on business intelligence tool. The idea of a mobile lifestyle hasn’t bothered me at all. Part of it is due to the fact that I traveled a lot for conferences, consulting projects and job search during B-school years. I personally think that mobile lifestyle will be a dominant part of many of our graduates because more and more technical centric jobs will be outsourced, and we are continuing to see the job growth in consulting, business development, marketing etc.

On Business Intelligence

Effective business intelligence management has been a challenge of every organization that I have been part of. It has been always a challenge to tie the company’s strategy to clear business metrics and to the most important drivers that are causing the fluctuation to those metrics. There are several Bus Intelligence software out there, i.e. Cognos (www.Cognos.com) ,Microsoft Scorecards etc. But at the end of the day, they are only tools that help an organization get quicker to its organized data. The software can never replace the strategic discipline an organization needs to have. The questions of: What business am I in? What is my business model? What are the metrics that would help me track the current performance and future landscape of my business and my competitors’ business remains timeless. Whenever you spend time collecting data and charting, it is critical to ask the question of whether or not this information will change my decision making. In short, this is a simple way of how I think about the problem.

Strategyßà Metrics ßà Drivers ßàDeploy Software Application ßà Data Gathering      

   

On Blogging

On a separate note, I have seriously thought about quitting being an OwenBlogger, but I still couldn’t get myself to it. I think about our co. positioning and branding in the marketplace and the last thing I want is that my personal opinion on current affairs cause any harm to our co. Still, I love the idea of being a student, blogging for OwenBlogger help me tap into the mindset and wonder of being a student. So, I think for now, I will try to write about things that shed light for you in terms of my transitioning into the post B-school world. I will also write about things that I have learned and so hopefully, it can be useful to some of you.

Summer semester is about to start isn’t it. Oh, I envy those of you who are about to enter the door of Owen and those who can now call yourself big brothers/sisters for the 1st year. Please value your time at Owen; it is truly once in a lifetime…

My best,

HweeSter

July 29, 2007

Bill Clinton's quest on improving Rwanda's Healthcare

To all the change devils out there:

I think you will enjoy this talk. Bill Clinton's an amazing speaker:

http://www.ted.com/index.php/talks/view/id/85

He is trying to develop a sustainable healthcare system in Rwanda that can be run on 5% of GDP (most developed nations run at 9-11% GDP, except the US which is at 16%). He also talks about how they improved the supply-chain and economics of AIDS drugs in the Carribean to reduce the price of tratment from $500 to $190 per person.

HweeSter

"Accepting the 2007 TED Prize, Bill Clinton says he's trying to build a better world to hand his daughter. Unequal, unstable, and unsustainable, our world must correct its course, and private citizens ("like me") can be powerful forces for change. His Clinton Global Initiative, fresh from success negotiating down pharmaceutical prices in the developing world, is now running a pilot health care system in Rwanda, based on the work of Dr. Paul Farmer in Haiti. In 18 months, its shown potential as a model for the entire developing world. Clinton's TED wish: Help him build this system in Rwanda, to bring world-class health care to a people who have overcome deadly hatred to rebuild their nation. "

July 11, 2007

Official 1st week

Here we go...Finally, after 2 years of B-school dream life, I am back to corporate America again. Today marked the 3rd day of me being employed full time again. It is too early to describe the experience in detail so far..but so far so good. The orientation is brief and to the point. I have met most of the people I need to meet and meeting more people naturally along the way. I like it this way. Hopefully I can paint a more complete picture in my head as far as how this co. run.

Hmmm, what has changed? For one, I have to discipline myself to go to bed at a reasonable time and sacrifice my most productive period of the night: 12am to 2am. Also have to pay more attention to wardrobe, can't wear jeans everyday (FYI, they don't encourage this at school, but hey I am a rebel). The hardest thing is working in a cubicle and not our beautiful courtyard--> have to try to keep my voice down. And finally, ha I will be getting paid! As long as I am doing most of what I enjoy, I can handle all this "sacrifice".

Guess what, I found out yesterday that someone at work actually read my blog...AHHHHHH, yes it did freak me out a little, but not enough for me to stop talking our main audience: prospective students and my friends. I am going to keep doing this until I get into real trouble and as along as our famous Ike Rogers  lets me.

k, that's that on work, will share more later to the extent that it is legal :)

Before I forget, please check out Tim Ferriss's blog. This is one of my favorite personal blog so far. I don't fully agree with some of Tim's extreme distaste for corporate America, but he did put out lots of tips and tricks that are useful for daily life. Hey the guy made Chinese martial art champion in China and he is not even Chinese, I admire his courage and out of the box thinking. His book made NY times best seller like in 4 weeks I think. I think you will find his writing entertaining and useful at the same time.

On continuing B-school learning, some of my friends are thinking of starting a case study club: an excuse to hang out in a coffee shop and chat about new business idea. I might join in, will tell you how it turn out later...

To all the incoming students out there, enjoy your break before joining Owen and I hope you will have as much fun as I did...

HweeSter

Riverdale, NJ

June 30, 2007

Trading places in the world

I had a playmate growing up. He is a cousin of mine. He grew up in Singapore and I grew up in Malaysia. We often played together during holidays. I was told that we were very close among all the kids our age. As we grew up, so did our distance. I thought he became a typical arrogant Singaporean who chose to be westernized over our own Chinese culture. I bet he thought I am a backward Malaysian who chose to be educated in a Chinese school.

Fate sent me to U.S. in 1998. He left Singapore to attend a University in Australia. I stayed in the U.S.; he found a job in Singapore and was sent to the co. China's branch few years ago.

I called his mom for the 1st time in 2 1/2 years as I heard she just had a knee surgery. My cousin picked up the phone. Something very interesting happened: I spoke to him in English and he replied in Chinese. We understand each other very well, but we each chooses to communicate in the other's first language. It is a wonder to me that my westernized cousin got to go to China and a proud Chinese like me chose to reside in U.S...

I met him again while visiting my aunt. We talked briefly, about China, U.S., our lives....Although our conversation wasn't long, I found my cousin to be refreshing, and felt that he has lost that air of arrogance. Maybe he never changed, maybe I am the person who has changed.

June 11, 2007

Mid Year Review

I am scheduled to leave Seattle on Wednesday and fly to Singapore/Malaysia to see my family. I haven't seen them for over 2 years and I am feeling nervous. My parents will see the change in me that have taken hold...I know I have changed, but it is hard to pin point what and how...

These break before re-joining the corporate world has been quite an experience for me. I re-learn how to relax, open my dust covered piano, let my laptop be closed up for a while, accept the fact that sometimes it is ok not to be doing something..I even visited a few islands, doing nothing except observe different ways of life that are taking place at different places..Too much time on my hand is a dangerous thing because if I can't analyze a situation, I will also start analyzing myself...I start thinking:

-How long should I plan to work for somebody?

-What kind of lifestyle should I be striving for?

-What is the end purpose of what I plan to do?

I came to the conclusion that adequate freedom (both in financial and time) are the pre-requisite of many things in life. It is great to be dedicated to your future employers and all but the reality in today's economy is that nobody owes anyone a job. The only way to secure yourself is to be armed with valuable skills, creativity and self awareness to constantly apply yourself. More and more things can be outsourced these days, but creativity and smart marketing/positioning of yourself/your product etc should provide the buffer.

Even if you r making big bucks, doing what you love...Don't be so sucked into work that you forget there is still a life to live...

June 05, 2007

Health care must read: "how doctors think"

This book will teach you to:

-take more responsibility for your health and those of your loved one

-think critically about what the doctors tell you

-work in concert with your doc

-to those in HC, this book also gives you ideas on where innovation can happen...

This book changed my paradigm

"The 4-hour work week" by Timothy Ferriss

www.fourhourworkweek.com

April 29, 2007

New "Job" Rehearsal and Welcome to NYC

You know, I am beginning to think that starting a new job right after B-school is like extending B-school for another 2-3 years. You say goodbye to the past and welcome the new, you are exposed to new things: new knowledge, new people, new places. You acquire new skills, expose to new challenges and take on new responsibilities. The only difference is: You will get paid! Hopefully, you will be paid for doing what you love and find meaning in what you do along the way...

Rehearsal: I had a very non-traditional interview process for the role I plan to assume upon graduation. I was working on an independent project for them and I didn't know there was a job somewhere. I was enjoying what I was doing so much that at one point I decided that: I don't need a job and I don't want a job. I want to do something I believe in that get me excited every day and that is not a job. As it turned out, somewhere along, the dream came knocking on the door...I was hired and I accepted the offer before there was any formal interview or even knowing in detail what the "job" was about. Anyway, once the formal "job description" arrived in the mail, I was about to fell off the chair. The expectation and requirement of this "job" is almost like 3 jobs being consolidated into 1, the expectation is clear but it is far from being well defined...No one has formally assume this role before in the company, there is no precedence, and it is just brand new. My boss had told me that he expect me bridge the gap of various groups and "lead". I looked at him and told him "Are you crazy, I just graduated from school, you think all these experienced VPs, Developers, Doctors, Directors, Managers etc are going to listen to me???" Well, I am at a point of no return, the adventure has already begun...what do I do now?? He looked at me as if everything is as a matter of fact and said," so, you can't handle the pressure?"...I thought, "of course I can!" So, I decided that I would re-invent the formal interview process by interviewing various organization heads and get their perspectives on what this role means to them. Some of them haven't "signed up" to work with me and I must pay them respect and keen understanding of their roles and responsibility...Long story short, after 2 days of "interviewing", it became very clear to me that everyone has quite a disparate view of what prod dev is and it is up to me to work with everyone to define the role and this new function going forward. Thankfully, I was able to take good notes of our conversations, and I can spend the next 2 months going over them, reading books, talk to more people, "visualizing" and formalizing rough plans on how to go about this before my formal start date in July. I am feeling much better about what I am walking into, although it doesn't make things any easier.

Welcome to New York City: I had never liked New York. To me, it is dirty, too crowded, gloomy, drivers are rude, roads are confusing...Never in a million years have I ever thought that I will have to live close to NYC. My friends set out to help me get acclimated to NYC. So they drove me around the city and told me stories about this town (They know how to sell to me). We visited Manhattan, Harlem, Mid town, 5th Ave, Flushing, Chinatown, Rockefeller center, St Patrick Church and enjoyed some of the best Chinese food I have ever had. ALL IN ONE DAY..My girlfriend also took me to the new apartment she has just leased for both of us. She has negotiated a fantastic rental rate with the owner of this brand new town home and we even have the luxury of the mountain view!!! Am I a NYC fan now?, not yet, but I sure feel so much better about living here...having friends who you can trust and who help you at the time of need make all the difference.

April 25, 2007

Walmart to open in-store health clinics

Wow, Eduardo wasn't bluffing when he emphasized how serious Wal-Mart is in penetrating retail health care space. When I think about Microsoft, Intel etc all those tech giants or revolution health (a health 2.0 site started by Steve Case, founder of AOL) who declare that they would fundamentally change health care landscape...I am placing my bet at Walmart....why?

When Katrina or any recent natural disaster happen, Wal-Mart is able to meet consumer demand better than anybody else. Who know how many terabytes of data Wal-Mart currently hold? Health care business is an information business and I would argue that the one who can utilize information better, more accurately is the one who win. Further, they catch the consumers at the point of service, where they are shopping for grocery, oh, here is a clinic for you...you got a cold/sore throat...oh, no problem..we can help you..then go get prescription down the hall.

Once they started collecting all the consumer health purchasing data, can you imagine the impact on P4P?

Alright, enough of my talk...here is the article for thos

 
Up to 2,000 Could Open Over Next Five to Seven Years
    WASHINGTON, April 24 /PRNewswire-FirstCall/ -- Wal-Mart Stores, Inc.,
(NYSE: WMT) intends to contract with local hospitals and other
organizations to open as many as 400 in-store health clinics over the next
two to three years, and if current market forces continue, up to 2,000
clinics could be in Wal-Mart stores over the next five to seven years,
Wal-Mart president and CEO Lee Scott will say in a speech later today at
the World Health Care Congress in Washington, D.C. The clinic program's
expansion is just the latest in a series of moves by Wal-Mart to help
implement customer solutions to America's health care crisis, including the
$4 generic drug prescription program, health information technology and
participation in a major coalition supporting comprehensive healthcare
reform by 2012.
    "We think the clinics will be a great opportunity for our business. But
most importantly, they are going to provide something our customers and
communities desperately need -- affordable access at the local level to
quality health care," Scott says.
    Scott's speech at the World Health Care Congress (full text available
at http://www.walmartfacts.com ) is the closing keynote for the three-day
gathering of 1,600 CEOs, senior executives and government officials. His
speech focuses on the need for action, instead of ideological bickering and
finger-pointing, in order to make quality health care accessible and
affordable in America.
    "The fact is the time for politics in today's debate on health care is
long past. The time for real and meaningful change has come," Scott says,
adding later, "Yes, this is about economics. But above all, it is about our
health. It is about all of us -- all 300 million Americans -- living the
fullest and best lives we can."
    Scott will also announce that Wal-Mart customers have saved about $290
million on selected generic prescription drugs since September 2006, when
the company began selling prescriptions for $4 each in Tampa, Fla.
Available nationwide since November, the $4 prescriptions now account for
more than 35 percent of all prescriptions filled at Wal-Mart and nearly 30
percent of the $4 prescriptions are filled without insurance.
    "The response has been nothing short of spectacular," Scott says of the
$4 program. "Within days of announcing our $4 program, countless other
discounters, drug stores and supermarkets dropped their prices on generic
prescriptions. That has surely saved our health care system millions of
more dollars. So let there be no doubt that the private sector can lead,"
continued Scott.
    The health clinics, which will lease space in Wal-Mart stores, will be
managed by local or regional hospitals and/or other organizations that are
independent of Wal-Mart. The move is a significant expansion of a pilot
project begun in September 2005, when Wal-Mart started leasing space to
medical clinics inside Wal-Mart stores. Currently, 76 clinics are operating
inside Wal-Marts in 12 states.
    "We know that customers like and want these clinics. At existing
clinics in our stores, about 90 percent of patients report being satisfied
or very satisfied. They appreciate the fast, easy and convenient
experience," Scott says.
    Scott notes that surveys in existing clinics revealed more than half of
those who visited a clinic said they were uninsured. Nearly 15 percent of
customers said they would have gone to a hospital emergency room for their
care -- thus increasing the burden on already strained community health
care institutions -- if they could not have gone to the clinic inside a
Wal-Mart.
    The providers running the clinics will determine what services to
offer, which will generally include preventive and routine care for
conditions such as allergies and sinus infections, as well as basic
services such as cholesterol screenings and school physicals at affordable
prices. They will be staffed by either certified nurse practitioners or
physicians.
    "We also think there is tremendous potential with local hospitals as
partners for some or all of these clinics. Patients trust the role
hospitals play in providing quality medical care. They have the medical
experience and expertise -- and the larger network if more serious
treatment is needed," Scott says.
    The clinics will post clear prices for services and procedures, helping
to bring much-needed price transparency to the American health care system.
    Scott highlights Wal-Mart's work on health information technology,
pointing to Wal-Mart's partnership with other corporations to start Dossia,
an independent, non-profit group that will provide safe and secure
electronic medical records to their employees and retirees. Wal-Mart
recently joined with the University of Arkansas and Blue Cross Blue Shield
to create the Center for Innovation in Health Care Logistics, a new
research center focused on improving health care delivery through
information technology.
 

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